Privacy Policy We are
committed to protecting your privacy and maintaining the security of any
personal information you provide us with. This statement outlines how we ensure
this and how we comply with legislation on data protection.
This Privacy
Policy will explain any areas of our website which may affect your privacy and
personal details, how they are processed, collected, managed, and stored, and
how your rights under the new GDPR (General Data Protection Regulations) are
protected.
1: INFORMATION WE COLLECT
We may collect
personal information from you in order to fulfil your service requests. This
includes email addresses, personal name, postal address, and contact numbers.
Any personal information used is for the operation and fulfilment of a service
requested by you.
Under the Data
Protection Act 1998 and the General Data Protection Regulations 2018, you have
the right to review any personal information provided to us at any time. This
includes reviewing for correctness, requesting correction of errors, that
information cannot be used to contact you, that information be deleted from our
records, and opt-out of communication.
We do not
store credit card details, nor do we sell, rent or share customer details with
any third party for commercial reasons.
2: KEEPING YOUR INFORMATION SECURE
Our servers
are protected using HTTPS and SSL technology. Any data provided by you to us
will be as secure as it can be. We are fully aware of our responsibilities
regarding data under the Data Protection Act 1998 and the General Data Protection
Regulation 2018.
If we ask an
external organisation to provide a service for us we will always ensure that
they have appropriate security measures in place.
3: COOKIES
This website
may use cookies to better the overall experience of our users. In accordance
with legislation and where necessary, this website ensures the user has the
ability to accept and disable the use of cookies.
3.1: WHAT ARE COOKIES
Cookies are
pieces of information which are sent from a website to your hard drive while
you a viewing a site. These may be used by companies to provide a more
personalised experience, for statistical purposes, or for advertisements. The
use of cookies is standard practice across the internet and is undertaken by
several websites.
Cookies could
be either persistent or session cookies. A persistent cookie will be stored by
a browser and remain valid until its set expiration date and can be deleted by
the user prior to expiry. A session cookie expires at the end of the user
session on a website once the browser has been closed.
As there are
links to external sites, users are advised to be aware of the possible use of
cookies. Where applicable and in accordance with legislation, these sites
should use a cookie control system which allows the user to give explicit
permission or deny the use of cookies.
3.2: WHAT WE USE COOKIES FOR
We may use
cookies for a number of reasons including:
1. To provide
a more interactive and personal user experience
2. For
statistical purposes
3. To show
adverts that you may be interested in and control the number of times you see
them
It is
important to note that disabling cookies may have a negative impact on how a
site runs.
3.3: COOKIES USED BY SERVICE PROVIDERS
Third-party
companies that are providing a service for us or our website may use cookies
and these may be stored on your computer when you visit our website.
Google
Analytics is used to analyse the use of our website. Information is gathered
about website use via cookies and any information gathered is used to create reports
about the use of our website. For more on Google's privacy policy, see here
3.4: COOKIE DISABLING
If you would
like to disable the use of cookies when you visit a website you can do this
from your internet browser. The links below provide instruction on how to do
this. Once you click on an external link, this Privacy Policy no longer
applies.
4: SOCIAL MEDIA PROFILES
We may use
official profiles on social media channels. We advise our users to verify the
legitimacy of any profile pertaining to be our company before interacting with
them. Our social media profiles will never ask for user passwords or personal
details.
If we provide
a social media service for you then you are advised to read the Privacy Policy
of that services. The social media businesses that we interact with include
Facebook, Instagram, Twitter, and Pinterest.
5: EXTERNAL WEB LINKS
This website
contains links to external websites. We are not responsible for the privacy
practices or the content on these sites. Our users are encouraged to be aware
that when they leave this website they should read the privacy policy and spam
policies of each website that collects personal data. This Privacy Policy
applies only to the information collected by us.
6: SPAM POLICY
We are
strongly against spam. We only contact our customers when they have requested
to receive communication or there is a need to update you on information about
services you have requested from us.
7: GOOGLE ADS
This website
may use Google Ads’ traffic and conversion tracking features on certain pages.
If you contact us online, the destination page will have a specified code, that
in turn will help us understand the path you took to arrive on that page.
We also may
use Google Ads remarketing codes to log when users view specific pages or take
specific actions on a website. This allows us to provide targeted advertising
in the future.
8: OTHER PRIVACY NOTICES
We retain
personal information for the period necessary to fulfil the services requested
unless a longer retention period is permitted or required by law.
If you have
any questions about our Privacy Policy, do not hesitate to contact us.
We may revise
our Privacy Policy from time to time. Any changes that occur will be posted on
the Privacy Policy page of our website.
This latest
revision comes as a result of our ongoing efforts to be transparent and to
comply fully with new data protection regulations.
All changes
will be effective immediately.
By continuing
as a client with us you are bound to the revised Privacy Policy.
This Privacy
Policy was last revised in May 2022.
